Privacy policy

Privacy Policy

Effective Date: January 1, 2026
Last Updated: January 1, 2026

Starlight Coast Commerce LLC (“Company,” “we,” “us,” or “our”) operates starlightcoast.store, a Print on Demand eCommerce website serving surfboard customers worldwide.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws including:

  • General Data Protection Regulation (GDPR)

  • California Consumer Privacy Act (CCPA/CPRA)

  • California Online Privacy Protection Act (CalOPPA)

  • Children’s Online Privacy Protection Act (COPPA)

  • Digital Markets Act (DMA) where applicable

1. Information We Collect

1.1 Personal Information You Provide

When you use our Print on Demand website, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Order history

  • Uploaded design files

  • Customer service communications

1.2 Automatically Collected Data

We may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Referring URLs

  • Pages viewed

  • Time spent on site

  • Clickstream data

1.3 Cookies & Tracking Technologies

We use:

  • Essential cookies

  • Analytics cookies

  • Advertising pixels

  • Log files

  • Session identifiers

For SEO and performance optimization of our Print on Demand SURFBOARD customer website, analytics tools help us understand user behavior.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Communicate order updates

  • Provide customer support

  • Prevent fraud

  • Improve website functionality

  • Personalize shopping experience

  • Comply with legal obligations

  • Conduct analytics and marketing optimization

We do not sell personal data.

3. How We Share Your Information

We may share data with:

3.1 Print Fulfillment Providers

To manufacture and ship custom products.

3.2 Payment Processors

Secure third-party gateways handling transactions.

3.3 Shipping Carriers

For delivery purposes.

3.4 Legal Authorities

When required by law.

All partners are contractually obligated to safeguard data.

4. Your Privacy Rights

GDPR (EU Residents)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Data portability

  • Object to processing

CCPA (California Residents)

You have the right to:

  • Know what personal information we collect

  • Request deletion

  • Opt-out of sale (we do not sell data)

  • Non-discrimination

Submit requests via support@starlightcoast.store.

5. Data Security

We implement:

  • SSL encryption

  • Secure server infrastructure

  • Restricted internal access

  • Payment tokenization

  • Regular security monitoring

No system is 100% secure, but we use commercially reasonable safeguards.

6. Children’s Privacy (COPPA)

Our website is not directed to children under 13. We do not knowingly collect personal information from minors.

7. International Data Transfers

Data may be processed in the United States. By using our services, you consent to such transfers in accordance with GDPR safeguards.

8. Data Retention

We retain personal data only as long as necessary for:

  • Order fulfillment

  • Legal compliance

  • Dispute resolution

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

10. Contact Us

Starlight Coast Commerce LLC
4626 Treasure Court
Forest Park, GA 30297
United States

Email: support@starlightcoast.store
Phone: +1 404-900-3034